Cognizant – SAP Services – Worldwide
Cognizant, a familiar name in the IT user community, is one of the largest IT service providers and has a growing global footprint. For FY 2019, it posted total revenues of $16.8 billion, up from $16.1 billion in FY 2018. However, Q2 2020 revenues were down by 3.4% to $4 billion, compared to $4.2 billion in Q2 2019. Cognizant expects FY 2020 revenues of $16.4-16.7 billion (decline of 2-2.5%). The slowdown was largely felt in Europe and North America, in verticals such as banking and insurance, healthcare, travel and hospitality, retail and consumer goods, with flat growth in communications and media. COVID-19 has been a major contributor to weaker revenue performance, jointly with a significant ransomware attack in April 2020, and the exiting of the content moderation business. The company rose to prominence on the back of its finely tuned global delivery model, and its ability to cross- and upsell into a…